Resource Guide: The Five Essentials of Customer Experience Management

Resource Guide: The Five Essentials of Customer Experience Management A recent Harris Interactive. survey revealed that 89% of consumers had transaction problems online. 34% of those customers switched away when they ran into problems. Stop losing customers and revenue. Learn how TeaLeaf gives you the information you need to ensure your customers a positive experience. More Featured Whitepapers and Resources from JupiterWeb Webinar: Solid E-Commerce Strategies for Online Retailers Hear TeaLeaf experts discuss: Solid E-Commerce Strategies for Online Retailers. The conversation includes the state of the industry, identification of real-world problems and discussion around simple solutions that will help any online retailer improve conversion and drive revenue. >>   Forrester Report: Death By A Thousand Cuts Kills Web Experience Forrester analyst Moira Dorsey discusses how even minor flaws in online consumer sites can add up to major business problems, and how companies can and should use TeaLeaf and other tools to avoid delivering flawed site experiences to their customers and prospective customers. >>   Whitepaper: TeaLeaf Across the Enterprise Online businesses miss revenue and lose customers every day due to Web site glitches that deliver a negative customer experience. You dont have to. Learn how TeaLeaf helps deliver a consistent, positive customer experience by showing you exactly what your customers experience on your site. Get this must-read whitepaper now. >>   eBook: Getting Disaster Recovery Right Preparing for a disaster is more often than not part of the storage planning process, and without question it is one of the most difficult task, since it includes local hardware and software, networking equipment, and a test plan to ensure that you can recover from the disaster. Download this free guide from JupiterWeb and learn how to put your organization on the proper disaster recovery plan, now. >>   Webcast: Explore Business Intelligence Open Source Offerings Discover how Business Objects supports open industry standards like JDBC, CWM, web services, XML, AJAX and leverages open source software at all levels of the IT stack including operating systems, web server software, database management systems, and application development environments. Attend this webcast. >>   Webcast: The Benefits of Embedding High Value Business Intelligence December 12, 2006 (12:00pm EST, 9:00am PST) Learn how embedding high value business intelligence solutions into your business applications and processes can help you deliver solutions to your customers, meeting performance optimization requirements and operational efficiency. Register for this webcast. >>

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